Stronger and Faster Safety Portal

Challenges

  • Handle high traffic during
    emergencies
  • Deliver timely and accurate info
  • Support better coordination for
    partners

Solutions

  • Load testing for performance
  • Real-time updates with SignalR
  • More precise outage mapping
  • New “emergency” event workflow
  • Dynamic authorization for secure
    data

Benefits

  • More reliable and accurate portal
  • Faster access to critical info
  • Stronger communication during PSPS events
  • Solid foundation for future growth

The Company: Public Safety Partner Portal

Our client, one of the largest regulated electric utilities in the western United States, serves 2.1 million customers across six states, covering more than 143,000 square miles of urban and rural communities. To support emergency preparedness, the company created the Public Safety Partner Portal (PSPS), giving public safety partners access to planning tools and event-specific information during Public Safety Power Shutoffs.

Clear Measure enhanced the portal to improve reliability, accuracy, performance, and security, ensuring it can support thousands of users during critical events. Public safety partners now have faster access to the information they need, more efficient communication, and a stronger foundation for future growth—directly supporting emergency preparedness and response with lifesaving information that protects communities when power shutoffs are necessary.

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