Client Testimonial: DevOps Implementation Saves Many Hours of Software Dev Time

Challenges

  • Recovering from a catastrophic data center failure without disrupting client services
  • Inefficient software deployment processes consuming valuable developer time
  • Need for a more resilient and streamlined DevOps approach to improve IT operations

Solutions

  • Engaged Clear Measure to assess and optimize DevOps processes
  • Implemented a streamlined deployment pipeline allowing multiple daily deployments
  • Established a more efficient and resilient software development workflow

Benefits

  • Significant time savings for developers each week, increasing productivity
  • Improved deployment frequency and efficiency across multiple environments
  • Enhanced ability to deliver better tools and solutions for internal users and clients

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Transcript:
“We’re the world’s largest credit counseling agency. We’ve been servicing clients for over 50 years. We’re in the business of helping people and the way that we do that is through financial services, financial literacy, financial education.

We recently experienced a catastrophe in our data center. A natural disaster wiped out our data center entirely. And while we didn’t have any interruption for our services for our clients, we did have a bit of a scramble for our IT department. to get things put back together the way that they were before.

So I went looking for a better way of doing what we were doing, and in the course of my search, I found some webinars from Clear Measure. I got in contact with them, and they spent some time with us, got to know our specifics of our organization, our needs as a department.

And as a result of our engagement with Clear Measure, we’ve saved hours each week of developer time. We’re able to deploy several times a day to multiple environments. And going forward, we’re going to be able to better position ourselves as a department to provide better tools, better solutions for our internal users, who in turn can better serve our clients and that’s what we do best.

I would recommend Clear Measure absolutely because they not only provided the service that we asked of them but they did so in a way that left us satisfied. They’re very professional and at the same time they’re very down-to-earth, easy to work with. brought a sense of humor, and I felt that we developed a camaraderie over the time that we worked together.”